Last updated: September 2026
At SELAH HOUSE, hospitality and care extend to how we handle your personal information. We are committed to safeguarding your privacy with dignity, transparency, and intentionality.
This Privacy Policy outlines how Selah House Limited collects, uses, stores, and protects your information when you visit our website, communicate with us, join our community, or book a ritual.
We handle all personal data in strict accordance with the New Zealand Privacy Act 2020.
In this Privacy Policy, references to “SELAH HOUSE”, “we”, “our”, or “us” refer to:
Selah House Limited
1/439 Mount Albert Road, Mount Roskill
Auckland 1041, New Zealand
hello@selahhouse.co.nz
To deliver a seamless, personalized, and safe ritual experience, we may collect the following information:
Providing health and contact details is optional; however, where information is required to safely conduct a ritual, manage a booking, or process a payment, we may be unable to host you without it.
We collect personal information directly from you when you:
We may also receive confirmation data from our trusted operational software partners, such as our booking platform and payment processors.
We collect and use your data to honor your time and care for your well-being. Specifically, we use your information to:
When you opt in to receive communications from SELAH HOUSE, we may share occasional reflections, seasonal invitations, and brand updates.
We do not sell, rent, or trade your personal information.
We share information only with select third-party service providers who assist us in
operating SELAH HOUSE. These providers include:
All third-party providers are vetted and bound by strict confidentiality obligations, handling your data solely to fulfill their designated service to SELAH HOUSE.
Some of our software platforms and cloud services may store or process data on secure servers located outside New Zealand.
Where overseas storage occurs, we ensure these service providers maintain privacy standards that meet or exceed the protections required under the New Zealand Privacy Act 2020.
Our website uses cookies and similar digital technologies to ensure smooth site navigation, remember your preferences, and help us understand how guests interact with our web pages.
You can manage or disable cookies through your web browser settings. Please note that disabling cookies may affect certain interactive features on our site, such as booking workflows.
We implement appropriate technical, physical, and administrative safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.
We retain personal information only for as long as necessary to fulfill the operational purposes for which it was collected, or as required by New Zealand legal, tax, and record-keeping regulations.
When data is no longer needed, it is securely destroyed or permanently anonymized.
Under the Privacy Act 2020, you have the right to request access to the personal information we hold about you and to request corrections if you believe any detail is inaccurate.
To make a privacy request, please contact our Brand Concierge:
SELAH HOUSE
Attn: Privacy Officer
1/439 Mount Albert Road, Mount Roskill
Auckland 1041, New Zealand
Email: hello@selahhouse.co.nz
We may verify your identity before processing access requests to ensure guest security.
We may update this Privacy Policy periodically to reflect operational refinements, technological updates, or legal changes.
The latest version will always be accessible on our website with the updated effective date.
If you feel a privacy concern has not been addressed to your satisfaction, you have the right to contact the Office of the Privacy Commissioner New Zealand: